ACTUAL CALLS RECEIVED AT A PUBLIC GOLF COURSE
Staff: Golf course, may I
help you?
Caller: What are your green fees?
Staff: 38 dollars.
Caller: Does that include golf?
Staff: Golf course, may I
help you?
Caller: Yes, I need to get some
information from you. First, is this your correct phone
number?
Staff: Golf course, may I
help you?
Caller: Yes, we have a tee time for two
weeks from Friday.
What's the weather going to be like that day?
Staff: Golf course, may I
help you?
Caller: Yes, I had a tee time for this
afternoon but I'm running late. Can you still get me out
early?
Staff: Golf course, may I
help you?
Caller: Yes, do you have one of those
areas where you can buy a bucket of golf balls and hit them
for practice?
Staff: You mean a driving range?
Caller: No, that's not it.
Staff: Golf course, may I
help you?
Caller: Yes, I'd like to get a tee time
tomorrow between 12 o'clock and noon.
Staff: Between 12 o'clock
and noon?
Caller: Yes.
Staff: We'll try to squeeze
you in.
Staff: Golf course, may I
help you?
Caller: Do you have any open tee times
around 10 o'clock?
Staff: Yes, we have one
at 10:15.
Caller: What's the next time after
that?
Staff: We have one at
10:22.
Caller: We'll take that one. It
will be a bit warmer.
Staff: Golf course, may I
help you?
Caller: How much to play golf today?
Staff: 25 to walk, 38 with a
cart.
Caller: 38 dollars?
Staff: No, 38 yen.
Staff: Golf course, may I
help you?
Caller: What do you have for tee times
tomorrow?
Staff: What time would you like?
Caller: What times do you have?
Staff: What time of the day?
Caller: Any time.
Staff: Morning or afternoon?
Caller: Whenever.
Staff: We have 16 times open in
the morning and 20 open in the afternoon. Would you like me to read
the whole list?
Caller: No, I don't think any of those times
will work for me.
Staff: Golf course, may I
help you?
Caller: Do you have a dress code?
Staff: Yes, we do. We
require soft spikes.
Caller: How about clothes?
Staff: Yes, you have to
wear clothes.
Staff: Golf course, may I
help you?
Caller: Yes, do you have a driving
range there?
Staff: Yes.
Caller: How much for a bucket of large balls?
Staff: Sorry, we're all out of
large balls. But we can give you twice as many small balls for the
same price.
Staff: Golf course, may I
help you?
Caller: Can I get a tee time for tomorrow?
Staff: Sure, what time would
you like?
Caller: Something between 9 o'clock and 10
o'clock. In the morning, if possible.
Staff: Golf course, may I
help you?
Caller: Do you rent golf clubs there?
Staff: Yes, they're 25 dollars.
Caller: How much to rent a bag?
Staff: Golf course, may I
help you?
Caller: Yes, my husband just called me on his
cell phone and told me he's on the 15th hole. How many more holes
does he have to play before he gets to the 18th?
Staff: Golf course, may I
help you?
Caller: Yes, do you have a driving
range there?
Staff: Yes.
Caller: How much for a large bucket?
Staff: Four dollars.
Caller: Does that include the balls?
Staff: Golf course, may I
help you?
Caller: Do you have a twilight rate?
Staff: Yes, it's 15 dollars after
2 o'clock.
Caller: And what time does that start?
Staff: Golf course, may I
help you?
Caller: Yes, I'd like some info about your
golf course.
Staff: OK, what would you like
to know?
Caller: I don't know, that's why I
called.
Staff: Golf course, may I help you?
Caller: My kids just came home with pockets full of
range balls and said they stole them from your driving range. Would
you like to buy them back?
Email from Stanley Kaufman
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